How much your personal information matters to us and how it is stored and protected — all explained here in plain English.
Every transaction and data transfer on your account is fully secured with SSL/TLS encryption.
Your information is never sold or shared with advertisers or third parties.
You have the right to view, update, or delete your information at any time.
Yoya9 protects your privacy in accordance with international data protection standards.
This Privacy Policy applies to the yoya9 platform — the yoya9.click website, mobile app, and all associated services. By creating an account or using the platform, you consent to the collection and use of your information as described in this policy.
We believe privacy is a fundamental right. That's why this policy is written in plain, straightforward language — not legal jargon — so you can clearly understand what yoya9 does and doesn't do with your data.
The bottom line: Your information is used solely to provide our services, maintain security, and improve your experience. It is never sold or used for advertising.
Yoya9 collects three types of information — what you provide directly, what is collected automatically, and what is required for payment verification:
| Data Type | Example | Purpose |
|---|---|---|
| Personal Identification Information | Name, mobile number, date of birth | Account Creation & Verification |
| Financial Information | Payment methods, transaction history | Deposit & Withdrawal Process |
| KYC Documents | NID, Passport, or Birth Certificate | Age & Identity Verification |
| Device Information | IP Address, Browser, OS | Security & Fraud Prevention |
| Activity Data | Betting history, login timestamps | Service Improvement & Analytics |
| Communication Logs | Support Chat Records | Issue Resolution & Quality Control |
We only collect information that is strictly necessary. No unnecessary or excessive data is ever requested.
Yoya9 uses the information it collects for the following purposes:
Your data is never used for ad targeting, marketing analysis, or sale to third parties.
Yoya9 uses multiple layers of technical measures to keep your data safe. Your information is protected not just by policy, but by real, robust technology:
Data Retention: For as long as your account remains active, and up to 5 years after closure as required by law. After that, your data is securely deleted.
Yoya9 does not share your information with anyone, except in the limited circumstances below:
A Clear Promise: Your name, phone number, or any personal details are never passed on to advertisers, data brokers, or third-party marketers.
Yoya9 uses cookies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:
You can delete or disable cookies at any time through your browser settings. Keep in mind that disabling essential cookies may cause some parts of the platform to stop working properly.
As a yoya9 user, you have the following rights over your own information:
To exercise any of your rights, contact our support team in Bangla. Requests will be processed within 7 business days.
Yoya9 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. Age verification is mandatory at registration, and KYC documents may be requested if there is any doubt.
If we discover that a minor has created an account, that account will be immediately suspended and all associated data will be permanently deleted.
Yoya9 may update this Privacy Policy from time to time. For any significant changes, we will:
Continued use of the platform after any changes will be considered acceptance of the updated policy.
If you have any questions, objections, or requests to exercise your rights regarding this Privacy Policy, please contact us:
Our Commitment: We take all privacy-related requests seriously and resolve them as quickly as possible.
Actions speak louder than words — yoya9 upholds the highest standards of data protection.
Only PCI-DSS compliant payment processors are used. Your financial information is kept to the highest security standards.
Your personal device or browsing history is not tracked. We only collect data related to your use of the platform.
Analytics data used for service improvement is fully anonymized — it cannot be linked to any individual.